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1mo ago
Alexander (@alexanderisorax on X, formerly Twitter) shared his experience with two payment processing services for SaaS businesses: Lemon Squeezy and Paddle. Despite Lemon Squeezy's growing popularity, Alexander outlines three key reasons for continuing to use Paddle for handling recurring payments for his $10,000 MRR business.
First, Alexander encountered issues with Lemon Squeezy's W-8BEN form submission process, raising concerns about the platform's reliability for crucial payment operations.
Second, Paddle's superior customer support, with faster response times and willingness to accommodate special requests, was highlighted as a significant advantage.
Finally, Paddle's maturity as a platform, offering multiple payout options, multicurrency support, built-in metrics, and smart customer recovery functionality, was cited as a deciding factor. While Alexander maintains enthusiasm for Lemon Squeezy and uses it for side projects, he ultimately chooses Paddle for his main payment service due to its robustness and broader feature set.
Follow the original story at X (formerly Twitter)